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  • Writer's pictureCork Medical

What to Expect When Working with Cork Medical

Cork Medical prides itself on providing the best wound care products to its customers worldwide. For more than a decade, Cork Medical has manufactured the revolutionary Nisus negative pressure wound therapy (NPWT) device built to tackle even the most challenging of wounds. The Nisus NPWT device has come to be an industry standard among the nation’s leading clinicians as it offers the unrivaled healing potential clinicians expect.

But as a clinician looking to improve their patient’s healing potential, how should you go about obtaining Cork Medical’s Nisus device? Our sales team has put together this step-by-step guide on how our onboarding process works for you to revolutionize your wound care clinic. After reading this article, feel free to reach out to our sales team to find out how you can get started today!


The first step in our sales process is the evaluation phase. Here you will work with a sales representative to determine your patient’s medical necessity for a NPWT device. If you are an outpatient provider, we require a submission of formal documentation outlining your patient’s medical necessity. If you are an in-patient facility such as a long-term care (LTC) facility, long term acute care hospital (LTACH), hospice provider, or rehabilitation facility, your patient’s medical necessity documentation is still needed however the option to rent or purchase our product directly is available.


The second step in our sales process will mostly be handled by the Cork Medical team. After you’ve submitted all necessary paperwork to us outlining your patient’s medical necessity, our team of insurance experts will connect with the patient’s insurance provider and advocate on their behalf to ensure approvals are made in a timely manner. Throughout this process we will continuously keep you updated on the status, and should the initial claim be denied, we will circle back with you and the patient to ensure we have all proper documents to ensure approvals.


The last step in the process is delivering equipment to your patient’s home or whichever facility they reside in. We will work closely with you and the patient to determine the best day and time for delivery to ensure product receipt. Our technicians will also conduct a thorough walkthrough of how to operate our product to ensure optimal use. Should you or your patient ever need additional guidance on how to use the product, feel free to check out our instructional videos or reach out to our clinical team for an in-service appointment.



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